For medication refills, we will accept requests from your pharmacist if you are unable to book a telephone appointment prior to running out of your medications. Be assured that via telephone, we will still be able to follow-up on outstanding results, investigate new complaints, order bloodwork, and arrange imaging tests as well make referrals to specialists as needed.
If the concern cannot be dealt with over the phone/video call, you will be given a specific appointment time to come in for an on-site assessment with your physician.
Telemedicine increases the access to health care needs for you and your loved ones.
While many conditions not on this list can be treated via telemedicine, these conditions are an especially good fit for telemedicine: allergies and asthma, bronchitis, conjunctivitis, UTIs, low back pain, ear pain, rashes, diabetes, hypertension, mental illness, behaviour health, prevention and wellness checks.
Telemedicine often involves diagnosing and treating a new health problem but is also used to keep tabs on an existing, long-term conditions like diabetes. It’s more than calling to get a prescription refill, although doctors can write some prescriptions, like antibiotics, after a telemedicine visit. Our doctors are able to electronically send your prescription to the pharmacy of your choice.